When hiring, Krista Clement suggests finding team players who believe in the mission and establishing a company culture that fits with your employees. She believes if you do these things you will have the foundation for a team that wants to go above and beyond.
Are you a natural leader? What do you find easy about leading a team? What do you find difficult?
I think so 🙂 Leadership and Teams have been a constant in my life since a very young age. Leading teams is “easy” for me because I get so energized by my teammates. This becomes difficult especially at a small company when the team is moving in so many directions.
What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
At Helper Helper the culture is fabulously competitive and full of laughter. We established this tone together by setting goals around what meetings and days together look like and feel like. We are thrilled to be making a positive impact in the community, making money, and having a fantastic time together. We all enjoy including play in our work so we wanted to make sure the culture of our company blended with our personalities and brand.
“At Helper Helper the culture is fabulously competitive and full of laughter. We established this tone together by setting goals around what meetings and days together look like and feel like.”
How do you find people to hire that truly care about the organization the way you do and how do you know you’re bringing on the right team member? (What’s your biggest hiring tip/secret?!)
The culture at Helper Helper is unique. Our team is dynamic so when we hire someone it’s important for the team to feel that his/her values align with what we’ve established. That’s probably my biggest hiring tip.
Throughout the last couple years Team has been a huge driver in our success so making sure people fit into our culture is important with our hiring process.
When you first started hiring employees, how did you delegate tasks, create a company structure, and make sure everything worked efficiently as you grew?
I’m still not sure I’ve conquered delegation. 🙂 But the folks I’ve been able to hire are incredible team players. They are able to see the scope of the business and take on different tasks and responsibilities. They believe in the mission so they want to go above and beyond what I “delegate” to make our clients happy and to bring in more business.
Do you have a business partner? How did you find them? How have they added to the success of your business?
I do have a business partners. They were all part of my life through some other experience and actually volunteered their time on Helper Helper before stepping in full time. I believe teams are important and our team has especially added value to the success of our business.
“I believe teams are important and our team has especially added value to the success of our business.”
What do you think are some major differences between someone who is an entrepreneur and someone who works for someone else?
Great question. The three major things I see in the entrepreneurs I know that I don’t always see in people that work for someone else are the following. 1. A deep passion for what they do. 2. A desire to solve a problem they’ve seen. 3. A thrill for risk with an entirely optimistic view on how they achieve the reward.
As our name indicates, we are all about women being bold and unapologetic. Being Brazen! Tell us a about a time when you were Brazen in your business.
The vision I have for Helper Helper is Bold. So every day I wake up I’m “Brazen”.
Owning a business is a lot of hard work and comes with its fair share of difficulties. What have been your biggest rewards as a business owner and entrepreneur?
The top 3 biggest rewards have been building a team, building community in college students all across the US, and living out my grandma’s mantra – be a Helper Helper.
We’ve asked you a lot about your business, but tell us a little bit about YOU! What do you do outside of work? How do you maintain a work / life balance? Besides your company, what are some things in life that are important to you?
I enjoy skiing, tennis, running, volleyball and being outside. Outside of my company, my family is extremely important to me. I’m also passionate about education and giving students opportunity to dream and succeed.
Follow Krista and Helper Helper on Twitter and Instagram @HelperHelperApp and check out their website at helperhelper.com
Helper Helper is a platform that makes coordinating and tracking community service fun and competitive.